Privacy Policy – Atelier Lumina Obscura
At Atelier Lumina Obscura, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines what information we collect, why we collect it, how it is used and stored, and the steps we take to safeguard it.
1. Information We Collect
We may collect the following information from customers through our website, booking forms, or in-person sessions:
Name and contact details (such as email, phone number, or social media handle)
Booking preferences and session details
Consent for promotional use of portraits
Payment-related information (handled securely via third-party services)
Any additional information you voluntarily provide through communication with us
2. Purpose of Collecting Your Information
We collect your information to:
Confirm and manage your portrait booking
Communicate regarding your session or follow-up questions
Personalize your experience (e.g., frame customization, tagging on social media)
Improve our services and customer experience
Share your portrait on social media only with your consent
Comply with legal and accounting obligations
3. Disclosure of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
Trusted third-party service providers (e.g., payment processors, email providers) who assist in operating our business, under strict confidentiality agreements
Authorities if required by law or for legal compliance
You can withdraw consent for portrait sharing or communication at any time by contacting us.
4. Data Security Practices
We implement reasonable physical, electronic, and procedural safeguards to protect your information, including:
Limited access to data by authorized personnel only
Secure storage of digital records
Use of trusted platforms for payments and communications
5. Your Rights
You have the right to:
Access, update, or correct your personal information
Withdraw consent for portrait use or marketing communication
Request deletion of your data, where applicable
6. Policy Updates
This Privacy Policy may be updated occasionally. Changes will be posted on this page with the updated effective date.