Privacy Policy – Atelier Lumina Obscura

(อ่านภาษาไทยที่นี่)

At Atelier Lumina Obscura, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines what information we collect, why we collect it, how it is used and stored, and the steps we take to safeguard it.

1. Information We Collect

We may collect the following information from customers through our website, booking forms, or in-person sessions:

  • Name and contact details (such as email, phone number, or social media handle)

  • Booking preferences and session details

  • Consent for promotional use of portraits

  • Payment-related information (handled securely via third-party services)

  • Any additional information you voluntarily provide through communication with us

2. Purpose of Collecting Your Information

We collect your information to:

  • Confirm and manage your portrait booking

  • Communicate regarding your session or follow-up questions

  • Personalize your experience (e.g., frame customization, tagging on social media)

  • Improve our services and customer experience

  • Share your portrait on social media only with your consent

  • Comply with legal and accounting obligations

3. Disclosure of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Trusted third-party service providers (e.g., payment processors, email providers) who assist in operating our business, under strict confidentiality agreements

  • Authorities if required by law or for legal compliance

You can withdraw consent for portrait sharing or communication at any time by contacting us.

4. Data Security Practices

We implement reasonable physical, electronic, and procedural safeguards to protect your information, including:

  • Limited access to data by authorized personnel only

  • Secure storage of digital records

  • Use of trusted platforms for payments and communications

5. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Withdraw consent for portrait use or marketing communication

  • Request deletion of your data, where applicable

6. Policy Updates

This Privacy Policy may be updated occasionally. Changes will be posted on this page with the updated effective date.